$1500 Resort Credit Conditions & Terms

Terms & Conditions: Promotion valid for US, Canada, and Latin America residents; for Europe and Asia residents certain resrtictions apply. Resort Credit can be used towards select tours, golf, spa/beauty salon services, room upgrades, romantic dinners, upgraded wine selection, My Palace Memories by Kodak photo packages, The Colin Cowie Weddings Collection™. Promotion, prices and applicable services are subject to change without notice.  Promotion will not be extended to travelers on: Famtrips, travel agent or employee rates, complimentary, incentive or compensatory stays. Resort Credit cannot be exchanged for cash, products or merchandise. There is no cash reimbursement if unused.
When using Resort Credit for My Palace Memories, Resort Credit Shop and other products and services of this promotion a 11% services taxes and fees will apply;  a 16% charge will apply for the same concepts for Vallarta Palace.  These taxes and fees can be paid with cash, credit card or other authorized means.  Percentages are subject to change based on local VAT.  Valid for new reservations as of April 1, 2012.
Guests booking the Family Category will receive up to $1,500 Resort Credit with a 5 consecutive night stay or longer, $750 Resort Credit when staying 4 consecutive nights or $500 when staying 3 consecutive nights. Resorts where Two Bedroom Presidential Suite is available, including the Two Bedroom Suite - Golf Course at Moon Spa & Golf Club will receive up to $3,000 Resort Credit for a 5 consecutive night stay, $1,500 Resort Credit for a 4 consecutive night stay and $1,000 Resort Credit for a 3 consecutive night stay. The Four Bedroom Villa at Moon Palace will receive $6,000 RC for a 5-8 night stay; $3,000 RC for a 4-night stay; $2,000 RC for a 3-night stay. Stays of 9–11 nights will receive $8,000 RC. All other room categories are entitled to $1,500 Resort Credit, $750 Resort Credit or $500 Resort Credit based on length of stay. Stays of 9–11 nights are entitled to $2,000 Resort Credit and stays of 12 nights or more are entitled to $2,500 Resort Credit.

• Promotion applies to groups of 25 rooms and under. Groups over 25 rooms contact our group desk at 800-635-1836 or our weddings department at weddings@palaceresorts.com. Guests staying at more than one resort will receive the benefts of the promotion depending of length of stay at each one, though unused credits may not be transferred to the next resort.  

• All Tours, Services and Amenities purchased with Resort Credit must be purchased at full price. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifcally indicated. Resort Credit is applicable only towards the mentioned tours and only when operated by Palace Vacation Planners. All services require reservation at least 24 hours prior to desired service. No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price. Additional restrictions or exclusions may apply at the time of bookings. Tours and services are subject to availability. Services and amenities must be booked/requested upon arrival. Tours vary by destination. Not applicable towards tours provided by other operators. Resort Credit may only be used for the Premium Dolphin Swim program (Dolphin maximum credit of $ 200 from 12/19/2011- 01/02/2012; 03/30/12- 04/08/12; 06/15/12-08/15 12) and may not be used towards other dolphin programs or with other operators.  When using Resort Credit for My Palace Memories, Resort Credit Shopand other products and services of this promotion some service taxes and fees will apply on a specifc and previously published percentage of the product value.  These taxes and fees can be paid with cash, credit card or other authorized means.

• Room Upgrades: Resort Credit for room upgrades do not apply to Family Category or Presidential Suites. All other room categories are entitled $1,500 Resort Credit, $750 Resort Credit or $500 Resort Credit based on length of stay.  • Weddings: Palace Resorts: Resort Credit is applicable to The Colin Cowie Weddings Collection™ for weddings at these  properties. Does not apply any other package or optional services. Resort Credit is only applicable towards wedding collections with a price value of $3,000 or higher. Le Blanc Spa Resort: Resort Credit is applicable to wedding packages at this resort.

• Romantic Dinner: it includes lobster and premium Champagne for two adults. Additional bottles of Champagne incur an additional cost. Romantic dinners are for adults and for couples only. Does not apply to parties of more than 2 people. Resort Credit may not be used to purchase romantic dinners at other resorts.  

• Upgraded wine: Award winning wine selection available at all restaurants. Premium wine list not available from room service menu.  

• My Palace Memories: Resort Credit may be used for the purchase of My Palace Memories by Kodak photo packages and regular photo print products. Resort Credit not applicable towards additional products such as enlargements, photobooks, albums and others.  

• Golf: Resort Credit is applicable for golf rounds at regular price. Golf rounds include early fee, green fee, twilight fee, and junior fee and exclude all other fees. Resort Credit can also be used towards lessons at the Jack Nicklaus Academy of Golf in Mexico. It cannot be used towards clubs or shoes rental or purchase of other products.  

Additional restrictions for Vallarta Palace:
Resort Credit for Golf at Vallarta Palace may only be used towards golf rounds after 10:30am. Transportation is not included. Resort Credit may not be used towards rental equipment, extra rider fees or other concepts. Maximum amount of credit to be used towards golf for 5-8 night stay is $300 Resort Credit per room/per stay. $150 maximum for stays of 3 & 4 nights per room/per stay.  

Additional restriction for Cozumel Palace and Isla Mujeres Palace:
Resort Credit for golf at Cozumel Palace and Isla Mujeres Palace may be used on the aforementioned concepts at golf courses operated by Palace Resorts but do not include transportation to and from the golf courses. Scuba diving:  In order to redeem the scuba diving portion of the Resort Credit at Cozumel Palace, guests must be certifed divers. For non-certifed divers, they must receive their certifcation through Aquaworld. Certifcation process through Aquaworld may take three or four days.